1.Before selling
1.1 ENVISION is veteran in supplying cost effective LCD&LED display and good at offering a whole comprehensive solution for various usage and surrounding.
1.2 Product exterior design.We have many product engineers to assist you to achieve your idea become real product. What you need to do is contact us.
1.3 We offer various configuration according to clients usage.
1.4 Control software. If client have no control software/scheduling software, don’t worry, we can offer control software for client.
1.5 Cloud sever. If you want to control the program in different places via internet without investing a back stage, don’t worry, we offer cloud sever.
2.After-selling
2.1 warranty: ENVISION officially promised warranty period is 12 - 60 months from the date of delivery.
2.2 If you don’t know how to install monitor, video wall. No worries. We offer installation instruction, video instruction, and support via live chat, email and phone, until the device be installed successfully.
2.3 If you are afraid you have no idea how to make the device display your content. Don’t worry, We offer user menu, video instruction, and also we provide assistance via live chat, email and phone til link the devices-software-server/LAN and the screen display your program successfully. So you’re never left without a contact. We take pride in providing fast, expert help, no matter your question.
2.4 If you come across product problem during using, please connect to our company as soon as possible, we will handle at once.